Toplevel delivers digital technology and staff-facing case management solutions that help Public Sector organisations to meet the Digital by Default Service Standard quickly, securely and cost effectively.


Available through G-Cloud and other Government Frameworks.



Toplevel employs an agile, iterative approach to the delivery of Digital by Default services that follows GDS Discovery-Alpha-Beta-Live standards. All of our Project Managers are PRINCE 2 Practitioners and Agile Scrum Masters and can also deliver Waterfall and DSDM Agile projects.

Our Agile Approach


We work collaboratively with your in-house teams who choose whether to use our professional services to deliver rapid digital solutions that meet precise requirements, engage with our fully managed application service or use our tools to create their own low-code in-house solutions.

Collaborative methods


Toplevel has always supported open development; an approach now closely aligned with GDS policy. We support open standards data formats and open source toolkits as well as a ‘build once, deploy many times’ approach.

Open Support


Built to deliver Government-strength security ‘out-of-the-box’, all Toplevel solutions, whether installed or hosted, have security built-in with CLAS level security testing. Unique architecture allows Government, customers and outside agencies to interact through a single joined-up system.

Built-In Security
Years working with
Government projects
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Government organisations
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Toplevel Products

Many service requirements specified for Government Digital by Default projects can be satisfied ‘out-of-the-box’ using Toplevel’s highly configurable Outreach technology which supports open standards but is based on familiar, safe and ubiquitous Microsoft components. Toplevel products are configured to create online or staff-facing services with low-code development options available to suit unique sets of policy, stakeholder, workflow and budgetary requirements.

Find out more about Toplevel Products

We also deliver the SaaS services below, all of which are available through G-Cloud:

Our purpose

"Toplevel’s goal is to be the partner of choice for government digital case management services. We are committed to supporting the public sector by delivering services that align fully with the ‘Digital by Default’ Service Standard. We aim to achieve solutions which are unsurpassed in terms of availability, security, performance and ease-of-use. We aspire to deliver more flexibly, efficiently and cost effectively than anyone else in the industry by investing in, and developing, world class technology and outstanding people".

Jane Roberts
Strategy Director, Toplevel

Who we work for

Home Office Digital Transformation Project

The Toplevel GCloud service was central to the success of our digital services transformation project. It's a great product that offers excellent value for money and the Toplevel team have worked alongside us to meet and exceed the criteria and standards that emerged from the Government Digital Service in the course of the project.

Emma Charles

Digital Communications Team Leader

Case Studies