For clients who require fully developed, customised solutions, we build your solution using either a traditional “Waterfall” approach or an Agile process. Our highly collaborative, Agile-based development process enables regular client input before final testing and delivery.
According to a recent government report, “Agile focuses on delivering useable functionality quickly, rather than a 'perfect solution' late” – and to ensure that happens, our development team includes certified Agile 'Scrum Masters'.
To ensure the smooth delivery of every client solution, all our project managers are trained to internationally recognised PRINCE2 standards, and are led by certified PRINCE2 experts.
We also run a dedicated quality testing department, where a specially trained and ISEB-certified team put all our client project implementations and new product releases through their paces before they go out.
For rapid “best-fit” implementation projects, Outreach’s user friendly tools support clients who want to be able to prototype screens and workflows themselves during the implementation.
With our unique Outreach case management software, clients can also change content and wordings themselves post-implementation so there is no need to run a costly IT project each time wordings change.