Clients

Take the paperwork out of operations and spend less time filling in forms with our top quality solutions. By transforming cumbersome paper forms into simple on screen questionnaires, you can guide officers and staff to fill in the correct information reducing errors and improving adherence to procedures. Staff and officers love it because it also reduces the amount of data capture required by asking questions once then getting the system to store captured information and to print or redisplay it in all the various formats required for multiple different reports and partner agencies.

Police Forces

We have helped police services to replace paper based processes with streamlined electronic services including Regulation of Investigatory Powers (RIPA), staff & contractor vetting procedures and firearms licence management. Guided electronic data collection using e-forms reduces the burden of effort and cuts down basic errors. Once you’ve got that into place the solutions are designed to scale up again through using workflow rules built into the system to guide the flow of information between individuals, departments and agencies quickly and efficiently using computers. This helps to ensure that each part of a process is completed correctly and on time. The end result is better intelligence leading to catching more criminals and faster turnaround on critical vetting results.

Case Study:

Northamptonshire Police have replaced hundreds of paper form procedures with efficient electronic processes significantly reducing bureaucracy. Electronic vetting of job applicants has speeded up vetting checks. Toplevel’s easy-to-use open developer tools have allowed their own centre of expertise to achieve a great deal more >

 

Fire & Rescue Services

Fire services face similar challenges when it comes to dealing with the data that accompanies their operations. So replacing paper assessments and incident reports, such as Home Fire Safety and Mobile Data with e-forms gives guided data entry improving the quality of information. Storing the information electronically also means that copies of it can easily be reproduced when needed. At one fire service a solution that began as simple electronic absence report e-form has been extended into a comprehensive solution which provides absence management linked to tracking current and predicted staff availability. This enables intervention staff to constantly monitor manning levels and re-deploy officers immediately to ensure that unplanned absences do not create critical shortages at either stations or incidents.

Case Study:

South Wales Fire & Rescue Service have used Toplevel‘s powerful integration and flexibility to link together pre-existing disparate back office systems to provide a workflow solution for Advanced Availability, allowing them to dynamically monitor and adjusting manning levels in response to incidents and events in real-time more >