Ten years ago online shopping was groundbreaking; today it is the fastest growing retail channel, used by a wide spectrum of consumers.
Now government is looking to improve customer service and reduce costs with web-based services. Toplevel specialise in interactive online services for government.
We can help you provide a 24×7 service; for customers, suppliers and partner organisations; reducing costs and improving customer service whilst your offices are unmanned. Because government is unique all our solutions can be configured to serve unique sets of policy, stakeholder, workflow and budgetary requirements.
- We make information collection and distribution easy: through interactive wizards and on-line documents that are quick to tailor to your needs.
- We support collaborative working: through the use of simple rules and workflows to make joined up government a reality.
- We deliver collaborative CRM: by orchestrating multiple participants with processes that collect and deliver information with secure signoff at each stage.
- We offer rapid and simple customisation: of high quality layout in multiple formats to suit your brand.
- We enable staff led development: through our easy to learn and use workflow and document customisation capabilities.
- We deliver powerful BPM based solutions that are simple to tune and deliver.
- We offer government-strength security.
- We support synchronisation with back-end or external services: and make integration with other systems and services simple.
- Our services team delivers customised applications using Outreach™: our agile process automation suite together with complimentary Microsoft technologies for rapid delivery.
- Outreach™ builds powerful standards based solutions that are easy to use and simple to deploy.
- Toplevel offers the highest levels of certification and compliance to recognized best practice with ITIL V3 accreditation, ISO 27001 certification and dedicated professional staff.
Delight staff and customers...And save money too – yes it's possible!
Watch our new 4 minute video to find out how here